Starting out
Is the free review really free?
Yes. It is a 20-minute call or visit about one job your people repeat every week, or your website. Two days later you get a one-page map: what is worth building or automating, the hours each takes now, and what each would take to fix. No purchase is needed and there is nothing to sign. If the numbers don't justify a project, you keep the map.
Can we start small?
Yes. Everyone starts with the free review, and most first projects are one small tool, one automation or one website rebuild. A full private build starts with the audit. Every job is quoted in writing before any work begins.
Do we need new hardware?
Not for the free review. The website's AI feature and every assistant we build run on a machine in your office: a Mac, an NVIDIA DGX Spark, a custom workstation or a GPU server, sized from the model and how many people will use it. A Mac you already own may be enough. If you need a new machine, you buy it directly from its maker, and we tell you which one before work begins.
Software
Can you build an app just for us?
Yes. That is most of the work: a tool for one job, built around the way your people already do it, for the Mac, iPad or iPhone. It starts from a job we can time, so you can see what it changed.
Can you put an app on the App Store for our customers?
Yes. It is published from your own Apple developer account, which Apple charges for yearly and checks your company for first, so the listing is in your name and the customers are yours. Apple reviews every app before it goes live: a real app with its own features passes, a website in a wrapper usually does not.
Websites
What do you look at on our website?
Five things: whether the address bar shows the padlock, whether the site works on a phone, whether it looks up to date, how fast it loads on a phone, measured with Google's PageSpeed Insights, and whether customers can book or ask for a quote online. We look the way any visitor would. We never submit your forms or run scanners on your site.
Is our new website private, like the assistants?
No. It is hosted online on your own domain, like any website, so your customers can reach it, and a message sent through its form travels over the internet like any web form. The privacy promise on this page covers the assistants: anything that reads customer files runs on your own machines.
We already have someone for our website.
Keep them. The assistant that takes repeat paperwork off your staff works with whatever site you have.
Privacy and your files
Does this make us compliant?
No setup makes a firm or business compliant on its own. Keeping client and customer files on your own machines makes the question simpler, and the data-handling note records how it works. Your counsel or adviser makes the call.
Does it need the internet?
Not for the AI. The model runs on your own machine and reads files there. A connector may reach software you already use online, such as a cloud practice-management system, but the assistant never sends your files to an AI company. Your website, if we build one, is online like any website.
Do you see our files?
Only when we work on your machines. The assistant never sends files to us. Setting it up and looking after it can mean working on your machines, in person or through remote access you approve, and that access is written into the contract. Your counsel or adviser decides what agreement it needs, such as a business associate agreement under HIPAA.
Is Claude Code training private, like the assistants?
No. The assistants we build run on your own machines; Claude Code training uses Anthropic's cloud under your own account. Your team uses seats on your business's Claude Team plan (Enterprise for larger firms), bought from Anthropic, not personal Pro or Max accounts, and files with customers' personal information never go into Claude Code.
The assistant
What if the assistant gets something wrong?
It drafts and your team decides. Each build is set up so a person reviews every output before it goes out.
How many people can use it at once?
One Mac running a large model from its drive serves one or two people asking the assistant to write at the same moment. Larger teams get a bigger machine: a Mac Studio, a DGX Spark, a workstation or a GPU server, sized before the build.
Which AI models do you use?
Open models with open licenses, such as Ornith (MIT) and Qwen (Apache 2.0). You pay no per-seat AI fees for the assistants we build, and the model on your machine keeps working whatever an AI company does with its prices. Claude Code training is the exception: each trainee needs a seat on your business's Claude Team or Enterprise plan, bought from Anthropic.